Terms & Conditions
- Jul 20, 2025
- 5 min read
Updated: Sep 21, 2025
Bounce Lighting Pty Ltd
ABN 93 630 473 835
Unit 3/14 Lancaster St, Ingleburn NSW 2564
Effective October 2025
1. DEFINITIONS
Agreement means these terms and conditions.Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).Authorised Officer means a director of the Seller.
Consequential Loss means any loss or damage that is indirect or consequential, including but not limited to loss of revenue, income, business, profits, goodwill, reputation, use, opportunity, or credit.
Customer means the purchaser specified in the Order.
Delivery Date has the meaning given in clause 5.3.
Goods means all goods or services supplied by the Seller including lighting products, accessories, and related items.
Order means any order for Goods placed by the Customer with the Seller.PPSA means the Personal Property Securities Act 2009 (Cth).
Privacy Act means the Privacy Act 1988 (Cth).
Seller means Bounce Lighting Pty Ltd ABN 93 630 473 835 of Unit 3/14 Lancaster St, Ingleburn NSW 2564.
2. GENERAL
2.1. This Agreement supersedes all previous terms and applies to all Orders unless otherwise agreed in writing by an Authorised Officer.
2.2. By accepting a quotation or placing an Order, the Customer agrees to these terms.
3. ORDERS & PAYMENT
3.1. Orders must specify quantity, finish, colour temperature, dimming requirements, and other specifications.
3.2. Orders may be accepted or rejected at the Seller’s sole discretion.
3.3. Accepted Orders may not be cancelled without Seller's consent.
3.4. The Seller reserves the right to change product designs without notice.
3.5. Orders under $5,000 require full payment. Orders over $5,000 require a 50% deposit, with balance due prior to delivery.
3.6. Storage fees apply for delayed delivery at Customer’s request.
4. PRICE
4.1. Quoted prices are valid for 30 days and subject to adjustment for cost increases (e.g., exchange rate, freight, insurance).
4.2. Prices exclude GST unless specified otherwise.
4.3. Prices apply only for full quantities quoted.
5. DELIVERY & SUPPLY
5.1. Goods are delivered from the Seller’s warehouse to the Customer’s nominated address.
5.2. Damage must be reported within 3 days of delivery.
5.3. Storage charges apply if delivery is refused or delayed.
5.4. Delivery dates are estimates only.
5.5. Seller is not liable for delivery delays.
5.6. Partial deliveries may occur when full delivery is delayed by circumstances beyond Seller’s control.
6. RISK AND TITLE
6.1. Risk transfers to the Customer upon loading at the Seller’s warehouse.
6.2. Title remains with the Seller until full payment is received.6.3. Until full payment:
Goods must be stored separately and insured.
Goods must not be sold or modified without written consent.
Proceeds from resale are held in trust.
The Seller may repossess unpaid Goods.
7. WARRANTIES AND LIABILITY
7.1 Except as required by law, no guarantees or warranties apply other than those expressly stated in these Terms and Conditions.
7.2 All new lighting products supplied by the Seller are covered by a replacement warranty of three (3) years from the date of purchase, unless a longer warranty period is expressly stated on project data sheets issued and approved at the time of purchase.
7.3 Where a product carries a warranty period longer than three (3) years, such extended coverage is provided by the manufacturer. Any claims beyond the three-year Seller warranty must be made directly with the manufacturer in accordance with the manufacturer’s warranty claim process and policy.
7.4 This is a replacement-only warranty. The Seller shall not be liable for:
(a) Labour costs associated with removal, reinstallation, or commissioning of products;
(b) Accidental damage, misuse, or installation in environments that are unsuitable for the product’s specifications;
(c) Products that have been altered, tampered with, or modified prior to or after installation; or
(d) Any consequential or indirect loss, damage, or expense.
7.5 The warranty is valid only where products are installed by a licensed electrician, and where the manufacturer’s installation and maintenance instructions have been strictly followed.
7.6 Warranty claims must be lodged with the Seller by obtaining a Returned Goods Authorisation (RGA) Number, supported by proof of purchase. Goods must be returned at the Customer’s expense with the corresponding RGA Number for assessment.
7.7 To the extent permitted by law, and in accordance with the Australian Consumer Law (ACL), the Seller’s liability is limited (at its option) to the replacement of Goods, the supply of equivalent Goods, the repair of Goods, or the payment of the cost of replacing or repairing the Goods.
7.8 The Seller may correct typographical, clerical, or other errors or omissions in quotations, invoices, or other documents without liability.
7.9 The Seller’s published Warranty Policy (as set out in the Warranty Documentation and/or on the Seller’s website) shall prevail over this clause and is deemed the primary source of warranty information. The Warranty Policy is a live document and may be updated from time to time. In the event of any inconsistency between this clause and the Warranty Policy, the Warranty Policy shall take precedence.
8. CANCELLATIONS, RETURNS & CREDIT CLAIMS
8.1. Cancellations are not permitted.
8.2. Returns of unwanted or incorrectly ordered Goods are not permitted unless agreed by the Seller.
8.3. If a return is accepted:
A 50% restocking fee applies.
The Customer must pay return freight and cover damages.
Goods must be in original packaging and not previously installed.
9. PAYMENT AND DEFAULT
9.1. Non-account customers must pay as per clause 3.
9.2. Account holders must pay within 30 days.
9.3. Overdue payments incur 2.5% monthly interest.
9.4. In the event of insolvency or non-payment, all outstanding amounts become immediately payable and recovery costs apply.
10. PRIVACY
10.1. The Customer consents to the Seller obtaining and sharing credit-related information for assessment and debt recovery purposes, under the Privacy Act 1988 (Cth).
10.2. This includes reports from credit agencies and sharing of payment history.
11. NOTIFICATION
The Customer must notify the Seller in writing within 7 days of:
Any change in name or ownership.
Legal proceedings or insolvency events.
Change in business details.
12. GOVERNING LAW
This Agreement is governed by the laws of New South Wales. Parties submit to the non-exclusive jurisdiction of its courts.
13. SEVERANCE
If any part of this Agreement is invalid, it will be severed and the remainder will continue in force.
14. GST AND TAXES
14.1. All prices exclude GST unless stated otherwise.
14.2. GST will be added where applicable and payable at the same time as the principal amount.
14.3. The Customer is responsible for all applicable duties, taxes and charges.
15. WAIVER
Any waiver must be in writing. Failure to enforce a right does not constitute a waiver of that right.
16. INTELLECTUAL PROPERTY
The Customer does not acquire any rights in the Seller’s intellectual property, including trademarks or product designs.
17. CONFIDENTIALITY
Each party agrees to keep confidential all non-public information received in connection with this Agreement, except where disclosure is required by law or permitted under clause 17.
18. OFFSET
The Customer may not offset any amount owing to the Seller without written agreement.
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